Privacy Policy

Introduction

OPS23 ("we," "us," or "our"), registered in Portugal, is committed to protecting your privacy and personal data in compliance with the General Data Protection Regulation (GDPR) and Portuguese Data Protection Law (Lei n.º 58/2019). This Privacy Policy explains how we collect, process, and protect your personal data.

Data Controller

OPS23, based in Braga, Portugal, acts as the data controller for personal data collected through our website and services. For data protection inquiries, contact our Data Protection Officer at [email protected].

Personal Data We Process

We collect and process the following categories of personal data:

• Identity Data (name, company name)
• Contact Data (email address, phone number)
• Technical Data (IP address, browser type, device information)
• Usage Data (how you use our website and services)
• Marketing and Communications Data (your preferences)

Legal Basis for Processing

We process your personal data under the following legal bases:

• Contract performance or pre-contractual measures
• Legal obligations
• Legitimate interests
• Your consent, where specifically requested

Data Retention

We retain personal data only for as long as necessary to fulfill the purposes for which it was collected, including legal, accounting, or reporting requirements. When data is no longer needed, it is securely deleted or anonymized.

Your Data Protection Rights

Under GDPR, you have the following rights:

• Right to access your personal data
• Right to rectification of inaccurate data
• Right to erasure ("right to be forgotten")
• Right to restrict processing
• Right to data portability
• Right to object to processing
• Right to withdraw consent

International Transfers

When we transfer personal data outside the European Economic Area (EEA), we ensure appropriate safeguards are in place through Standard Contractual Clauses or adequacy decisions by the European Commission.

Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. This includes encryption, access controls, and regular security assessments.

Cookies and Tracking

Our website uses essential cookies necessary for its functioning. Any additional cookies for analytics or marketing purposes require your explicit consent, which you can manage through our cookie settings.

Complaints

You have the right to lodge a complaint with the Portuguese Data Protection Authority (CNPD) or your local supervisory authority. However, we encourage you to contact us first to address your concerns.

Contact Us

For any privacy-related queries or to exercise your rights, please contact us at [email protected] or write to us at our registered address in Braga, Portugal.